Whynotherbal respects your right to privacy. This policy explains what data we collect, why, and how we use it, as well as the options you have to control your personal information. We only collect data necessary for order processing, communicating with you, and improving our services. We do not sell, rent, or share your data with third parties for commercial purposes, except for essential service providers (web hosting, payment processing, parcel delivery).
We collect your name, email address, phone number, and delivery address when you place an order or fill out the contact form. We also record technical data such as your IP address, browser type, and pages visited, through analytical cookies, to optimize the site experience.
Your data is used exclusively for order processing, product delivery, communication regarding orders, and to send you, with your explicit consent, newsletters with news and offers. We do not use data for automated profiling or automated decisions that affect you.
We use essential cookies for the site's functionality (shopping cart, authentication) and analytical cookies (Google Analytics) to understand how you interact with the site. You can manage cookie preferences from your browser settings. Refusing analytical cookies does not affect basic functionality.
Data is stored on secure servers within the European Union, with access restricted to authorized personnel only. We retain data for the duration necessary to fulfill the stated purposes (maximum 3 years from the last interaction) or until you withdraw your consent.
You have the right to request access to your data, rectification, erasure ("right to be forgotten"), restriction of processing, data portability, and withdrawal of consent at any time. To exercise these rights, send an email to the address below. We will respond within 30 days.
This policy was updated on March 1, 2025. We reserve the right to modify it, and any changes will be published on this page. We do not make misleading claims, use false urgency, present fictitious endorsements, or associate with official brands without their consent.
For any requests regarding your personal data, you can write to us at info@whynotherbal.com or call us at 0254367496. Our postal address: Splaiul Piersicului 5B, Romania. We respond within a maximum of 30 working days.